Michael Murphy
now
#40430
I sent an email on 9/27/2020 and I haven't heard anything.
I cannot use Kutools for Outlook
My email includes screenshots.
This was the text
I am using Outlook 2019 on a Windows 10 pro completely updated.
I have bought and installed a key for this product.
Outlook has turned off Kutools.
It does not allow me to Enable this add on
When I go into Com Add-Ins and check the box it doesn’t stay checked.
Steps I have tried:
First I tried:
I have run all this as Administrator
Repairing Kutools for Outlook
Then:
I have run all this as Administrator
Shutting down Outlook
Uninstalling Kutools for Outlook
Running a registry repair
Rebooting computer
Reinstalling Kutools for Outlook
Please advise
How do I move forward?
now
#40430
I sent an email on 9/27/2020 and I haven't heard anything.
I cannot use Kutools for Outlook
My email includes screenshots.
This was the text
I am using Outlook 2019 on a Windows 10 pro completely updated.
I have bought and installed a key for this product.
Outlook has turned off Kutools.
It does not allow me to Enable this add on
When I go into Com Add-Ins and check the box it doesn’t stay checked.
Steps I have tried:
First I tried:
I have run all this as Administrator
Repairing Kutools for Outlook
Then:
I have run all this as Administrator
Shutting down Outlook
Uninstalling Kutools for Outlook
Running a registry repair
Rebooting computer
Reinstalling Kutools for Outlook
Please advise
How do I move forward?
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